• corsicanguppy@lemmy.ca
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    9 months ago

    As terrible as it sounds, I’m not sure what AC should have done, here, if:

    • air crew didn’t notice
    • air crew weren’t told

    They’re just air safety people moonlighting as servers; they’re not psychic.

    Gently remind me if I missed something.

    • girl@lemm.ee
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      9 months ago

      Both of the victims told the air crew what happened. They were moved to new seats and that was that. The airline then refused to share details of the incidents or their protocol for handling such issues with anyone, and they signed the paper for the unaccompanied minor claiming her daughter had been delivered safely. Sure, she was delivered, but she was assaulted.

      The 19 year old was asked what she wanted to do, but she had just been assaulted and the onus to act should not have been on her. She clearly wasn’t feeling listened to or supported, so she just dropped it in defeat.

      I’ve done the exact same thing in the face of a cop asking me “yea but did he ever make you feel in danger?” regarding the man who was stalking me and taking pictures of me through my window. Of course I felt in danger, but the cops face was so annoyed and dismissive, with a “what do you expect me to do about it” tone.

      The airline has made conflicting statements. At one point they claimed they were never told of the incidents, at another they claim they followed the appropriate protocol and detail exactly how they responded to being told. I’m not inclined to believe them when they can’t keep their story straight.

      • GreyEyedGhost@lemmy.ca
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        9 months ago

        Treating passengers poorly and stonewalling restitution for their failures seems to be pretty on-brand for AC.

        • Showroom7561@lemmy.ca
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          9 months ago

          Apparently, yeah. After having read more about these two cases, it seems like they’re trying to cover their ass.

  • AutoTL;DR@lemmings.worldB
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    9 months ago

    This is the best summary I could come up with:


    Air Transat tells Go Public it launched an “in-depth” internal investigation after the mom complained, and claimed none of the crew members “witnessed nor were made aware” of the incident.

    The evidence suggests that the airline didn’t speak with the girl or any other passengers — but should have, according to lawyer and law professor Janine Benedet, whose research at the University of British Columbia focuses on sexual violence against women including assaults on public transportation.

    Air Transat also refused to provide its official policies and procedures when dealing with reports of in-flight assaults, citing the “sensitivity” of such cases.

    “Best practice is to share that with the public and make those available so that everybody knows and everybody’s on the same page,” said Elizabeth Jeglic, a U.S. clinical psychologist and one of the authors of the 2021 study The Nature of In-flight Sexual Assaults.

    Two weeks after the incident she emailed four higher-ups at Air Canada, including the manager of corporate security, seeking answers about how it was handled.

    Following a study of in-flight sexual misconduct, the U.S. Transportation Department in 2020 made specific recommendations about tracking such incidents and training staff to deal with them.


    The original article contains 1,212 words, the summary contains 195 words. Saved 84%. I’m a bot and I’m open source!