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Edit 1: After I made this post I looked for the app everywhere, turns out the developer removed it from Fdroid and Google Play Store and even deleted the community.

I guess the client is done.

  • IllNess@infosec.pub
    1·
    4 months ago

    I forgot which company but they had an open source product. They only accepted feedback from paying customers. They were heavily criticized for it. I thought it was a great idea…

    • chebra@mstdn.io
      0·
      4 months ago

      @IllNess

      Random non-paying user: “Hey guys, I found a bug in your app, maybe you want to have a look at this”

      Maintainers: “Na-na-na-na-na not listening! We’ll keep the bug there because you are not the boss!”

      Yeah, that sounds like a very stupid strategy.

      • IllNess@infosec.pub
        7·
        4 months ago

        Random non-paying user: “Why aren’t you working for free for me??? My problems are the most important! Why aren’t you working on this!!!”

        Yeah that sounds more like it. Fixed it for you.

        • chebra@mstdn.io
          0·
          4 months ago

          @IllNess but that one you can ignore whether it’s paying or non-paying, so you are talking about a completely different case

          • IllNess@infosec.pub
            2·
            4 months ago

            Reading, processing, deciding and ignoring all takes time and effort.

            Better just filter them out in the beginning.

              • IllNess@infosec.pub
                1·
                4 months ago

                If the bugs annoys only non paying users, then they got what they paid for.

                If the bug is so wide spread it affects paying users, it will be fixed.

                Works perfectly. Smart. So much time saved.