• gianni@lemmy.ca
    link
    fedilink
    English
    arrow-up
    10
    ·
    18 days ago

    How is that the fault of the individual providing customer support who is likely making minimum wage? What can they realistically do about it?

    This is the equivalent of cussing out the person working the drive-through at McDonalds because corporate raised the prices…and then telling everyone about it.

    Your anger and frustration is valid. What AT&T did is shitty. How you handled these feelings was a bit cruel and could use some reflection and improvement.