Hi all,

I recently upgraded my machine to an ASUS B650E-F (Running Win10). I have some Trident Z RGB installed to it, as well as one 12V RGB strip and one 5V ARGB connected to the headers on the board. After making the mistake of installing Armory Crate and realizing that it just sets every device to one color, I installed OpenRGB in hopes of having a little bit more granularity.

It gets a little fuzzy here, but at some point with both programs installed, my board stopped getting detected by any RGB software altogether, the lights on the board and the ARG went black, and the 12V RGB is just stuck on green. The RAM is still detected and addressable, however.

I’ve tried every remedial action I can think of (BIOS reflashes, CMOS battery removal+clears, Windows reinstalls, updating any and all drivers, messing around with disabiling/ enabling Aura in BIOS and changing ErP settings, and many, many reinstalls of Aura Sync/Armory Crate/openRGB) and I’ve come up empty.

My one lead is the log from openRGB below:

[Trace:] [ResourceManager] Calling detection progress callbacks. [Debug:] [ENE (ASUS Aura) SMBus Controller] Bus 03 is a motherboard and the subvendor matches the one for ASUS, looking for a device at 0x40 [Debug:] [ENE SMBus] looking for devices at 0x40… [Debug:] [ENE (ASUS Aura) SMBus Controller] Bus 03 is a motherboard and the subvendor matches the one for ASUS, looking for a device at 0x4E [Debug:] [ENE SMBus] looking for devices at 0x4E… [Debug:] [ENE (ASUS Aura) SMBus Controller] Bus 03 is a motherboard and the subvendor matches the one for ASUS, looking for a device at 0x4F [Debug:] [ENE SMBus] looking for devices at 0x4F… [Debug:] [ENE (ASUS Aura) SMBus Controller] Bus 04 is a motherboard and the subvendor matches the one for ASUS, looking for a device at 0x40 [Debug:] [ENE SMBus] looking for devices at 0x40… [Debug:] [ENE (ASUS Aura) SMBus Controller] Bus 04 is a motherboard and the subvendor matches the one for ASUS, looking for a device at 0x4E [Debug:] [ENE SMBus] looking for devices at 0x4E… [Debug:] [ENE (ASUS Aura) SMBus Controller] Bus 04 is a motherboard and the subvendor matches the one for ASUS, looking for a device at 0x4F [Debug:] [ENE SMBus] looking for devices at 0x4F… [Debug:] [ASUS Aura SMBus Motherboard] no devices found [Trace:] [ASUS Aura SMBus Motherboard] detection end

I’m very code-illiterate, so this is where I turn to help. I assume this means that something is borked with my boards firmware? Do I have any options outside of RMA? By board is well within warranty, but I’d really prefer not to.

Thanks in advance for any insight.