I don’t assume many folks here, considering the channel, would have purchased a subscription of any kind from Google Play. But I only recently discovered that whilst refunding apps within a certain time frame that are one time purchases are quite easy; refunding subscriptions are not.

Even if you report within 30 minutes of the subscribing, they say it doesn’t meet their policy. (It was for a Podcast syncing/podcast app for WearOS. Considering that it had no server side component, I wondered why it was subscription based.) I still kick that I paid for one year instead of going to Mobilism and requesting the folks to see if the app could be cracked.

  • DebatableRaccoon@lemmy.ca
    link
    fedilink
    English
    arrow-up
    17
    ·
    edit-2
    4 months ago

    All subscription services are a scam that way. Doesn’t matter the reason for wanting a refund, no matter how long after paying they’ll always give the same “Against our policy. Nothing we can do” excuse.

  • CarbonScored [any]@hexbear.net
    link
    fedilink
    English
    arrow-up
    4
    ·
    4 months ago

    FWIW, if you’re in Europe, you have guaranteed rights to refund online purchases within a timeframe. I’m assuming they’ve factored that in, but worth knowing if not.