They haven’t particularly made a comment on the situation so much as acknowledged it’s happening. They seem to be going with the story that they had nothing to do with it and this is news to them. Hope to hear more from them soon so we can find out more about the situation, how and why this happened, etc.
(The sceptical tone isn’t because of disbelief of Collin, it’s because we don’t know enough about the situation to be able to say Collin is or isn’t telling the truth here.)
But being charitable to the person you’re responding to, they twice said explicitly that they didn’t understand what was being said and asked for elaboration and both times got a reply that more or less suggested that they didn’t understand because they’re illiterate. At some point the reaction becomes understandable.
edit: different poster from the first two, but I think they were sympathizing with the other person
That’s where the not that weird idea comes into play. It’s not that weird to not want to be misrepresented - that’s an entirely different thing from trolling, or strawmanning, or seeking out inflammatory topics on purpose. It’s a natural and understandable reaction, and we shouldn’t respond to it by deciding it’s ok to retaliate with increasingly less fair characterizations of their statements.