Anecdotal but Liberty Mutual increased my rates annually, refused to lower cause I was at lowest rate possible (supposedly, even recalculating as a new customer). Went from 135 to 150 to 170 at last renewal. Then after contract renew I get hit for 205. Said they adjusted rates for everyone in my area and tough shit. And then had the audacity to demand 127 after I canceled my policy because it was a few days after a payment, and they claimed to have charged for the previous month. I remember paying the first month upon signing up with them, not as “accrued”, but a month and then being covered between them and the next payment.
Left them to State Farm and went from 156/month for 6 months DOWN to 125/month at renewal for 6 months. New Hyundai Venue (not one they refuse to insure due to theft), full coverage but the lowest possible.
Anecdotal but Liberty Mutual increased my rates annually, refused to lower cause I was at lowest rate possible (supposedly, even recalculating as a new customer). Went from 135 to 150 to 170 at last renewal. Then after contract renew I get hit for 205. Said they adjusted rates for everyone in my area and tough shit. And then had the audacity to demand 127 after I canceled my policy because it was a few days after a payment, and they claimed to have charged for the previous month. I remember paying the first month upon signing up with them, not as “accrued”, but a month and then being covered between them and the next payment.
Left them to State Farm and went from 156/month for 6 months DOWN to 125/month at renewal for 6 months. New Hyundai Venue (not one they refuse to insure due to theft), full coverage but the lowest possible.
I’m still mad about it but happy I left.
Shop around. Your loyalty means nothing to them.