• 0 Posts
  • 8 Comments
Joined 11 months ago
cake
Cake day: August 4th, 2023

help-circle




  • I agree with you, but most tech support (tier 1‚ anyway) is just following a set of prompts anyway, so it’s barely better. At least with the recording I can abuse it without feeling bad.

    I had a problem with Verizon service, and the troubleshooting app (not audio prompts, just answering questions in the app) actually solved it in about 5 minutes, and introverted me didn’t have to do a phone call or chat. So the experience can be good, sometimes.