Sadly the Panera here has become garbage. The staff were seemingly wholly replaced, they look unhappy all the time, the food and ingredients have shrunk, and now you have to hope you hear them call your name so you can go pick up your food from a completely different counter (they used to bring it to your table which was a nice perk of going there), or stand around like an idiot for 10 minutes while your kid or significant other holds a table for you. And to top it off, the cinnamon roll changed again.
I don’t mind not having the food brought to me, but they could at least give us the hockey pucks again to alert us when the food is ready. Perhaps that’s just this specific store.
I used to love Panera. Maybe somewhere it’s still good.
Sadly the Panera here has become garbage. The staff were seemingly wholly replaced, they look unhappy all the time, the food and ingredients have shrunk, and now you have to hope you hear them call your name so you can go pick up your food from a completely different counter (they used to bring it to your table which was a nice perk of going there), or stand around like an idiot for 10 minutes while your kid or significant other holds a table for you. And to top it off, the cinnamon roll changed again.
I don’t mind not having the food brought to me, but they could at least give us the hockey pucks again to alert us when the food is ready. Perhaps that’s just this specific store.
I used to love Panera. Maybe somewhere it’s still good.