Okay the title is a bit exaggerated, but honestly not far off. This post is very mundane and a bit long, but thought it fits the community.
I’m visiting my home country and went shopping for pants, there were “30% off everything!” signs with a tiny text underneath that said “member discount” (don’t have membership). Not a problem, did not notice and I don’t care for such marketing tricks to get you into the store but okay.
Picked up couple of pants, went to the cashier and they asked me “do you have our membership?” - I answered no and expected the follow up question whether I’d like to join, but, to my positive surprise the cashier just happily responded “okay, not a problem!” and continued to bag my stuff.
I stood ready to pay and then the cashier said “now I just need your phone number and you can pay”. Hold up. What. I did not expect that, I honestly had a burst of anger inside me (never gonna take it on a cashier, they are just doing their job). I asked nicely why do I need to give my phone number and I was told that to register me as a member so I can get the discount.
I declined and said I don’t want to join and would like to just pay.
The entire interaction after questioning why they need my phone number was awkward, as if I had been the first person to decline, the weirdo, aluminum foil hat wearing hermit.
This was just one of many interactions in the recent years that make me feel as if I was a weirdo for not sharing all my info around. The worst is when everyone keeps telling me “its just an app, just download it and use that why do you make things complicated” or “just sign up you don’t need to pay anything”.
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Nah, you’re not abnormal. I’ve had the same thing happen at multiple store. The most invasive has been Microcenter; they tell me that I have to give them my email in order to wait in line for tech support, and then bombard me with spam. Every time I buy something new there, I have to tell the cashier to NOT use the address on file that they won’t unlink from my bank card.
Microcenter hasn’t been nearly the worst of it for me, but I can confirm the spam side of it. I had to give them my email for some part warranties. However the actual emails in my case was just a single click to unsubscribe or change the preferences (It’s been a while, don’t remember which) and it was done just like that. It’s still a little infuriating that I have to give them my email though, let alone the spam that comes along side it.
Yeah, but every time I have to buy something new, they automatically sign me up again. They never give me an opt-out.
I’m a casher in the US of fuckin A and I can assure you that we don’t care on a personal level what you do. If someone not having or wanting to enter a phone number at the register is the weirdest customer thing that happens in a shift then it’s the most relaxed shift of my damn life.
No point asking them to justify why they have to ask, they probably don’t even know. Just say “Sorry, I don’t give that out”. I’ve never had a store push back after that - they probably get it all the time.
Why not lie ? My phone number is 526-432-8267
I wonder where you live that that happened. In America you’re expected to say no, cashiers don’t care. They don’t get paid enough to.
This happened in Finland, but I didn’t want to specify it to spark a universal conversation, which succeeded!
I know people from all around the globe deal with privacy issues and hoped that others would share their experiences.
Caring for your Privacy and the general privacy of society in the aggregate, given the increasing data mining, collecting, advertising and other trends is the normal mindset.
Getting propagandised and brainwashed into thinking that paying, with your own money for literal microphoned devices operated by for-profit-focused Corps that will listen in and record you so as to give you lazy weather updates or help you play a song, or purchase knick-knacks online in exchanhe is the crazy take.
Getting you to feel ackward is the point of peer-pressure and their Marketing. Just ignore it. You are not in the wrong.
I don’t have a phone or address, I am unhoused.
(Your Area Code) 867-5309. None of the younger store clerks know the song reference when I give them this number. But I get chuckles from older folks in line behind me
There’s usually already an account with that number, so just try it out. You probably don’t even need to actually open an account. BTW, if you do open an account, don’t expect that a fake phone number is going to keep you anonymous. Everything is linked these days. All of the big data brokers are buying and selling information to each other. The second you swipe a card, it’s going to match that card to real information from some random online purchase 95 years ago, and they’ll have all of your real information, including political preferences, address, phone number, all of your email addresses, ethnicity, height, weight, sexual preferences, everything. They have it all, and it’s all linked to every credit card you have ever used.
Pay cash when available, keep cards for when it’s not or it’d be a hassle (your discretion).
I use this everywhere. Regularly get discounts on gasoline.
Grocery stores. Picking up prescriptions at the pharmacy (there have been a couple of months where I couldn’t have afforded the cost if there weren’t discount points on 510-867-5309). Stuff at the hardware store. Target, occasionally.
I’d use that number all the time and not take the rewards. Glad my stupid tech job was actually used for something good.
I usually don’t take the rewards - I like to pay it forward for the few times I really needed them.
I just search online for the stores number and use that. They can bear the burden of their own bullshit spam
This only works if you’re from a country with 7 digit phone numbers.
I don’t get it either. I would rather use 8-800-555-35-35 because of the catchy meme ad.
That doesn’t even look like a real phone number. Just use
0118 999 881 999 119 725 3Well that’s easy to remember!
Great, now all those good-looking emergency personnel are going to be tied up answering marketing calls instead of driving out in their nicer vans to help up elderly people who’ve fallen.
What’s the reference?
lmao that’s hilarious
How about [your area code] 800-8135?
Or give a 900 area code.
I had this experience once in an Ikea, of all places. I calmly told the clerk that according to local laws (which I cited), it was illegal for them to demand that information from me (phone number and post code) to sell me anything, and if the computer wouldn’t let them do it, then they should call a manager for an override.
When the manager came, the clerk said “this person refuses to give me their info” — to which I added, “your computer refuses to comply with the law; please override and then notify HQ that they are in contravention of the law and liable for significant fines.”
The next time I went in, they still asked me for the info, but the clerk was able to override. I suspect they just put in fake info for everyone who refused to supply it.
Well done for taking a stand. The problem, as ever, is that most people prefer to comply obediently even if it feels wrong. And then next thing we know, it becomes standard practice.
BTW I have been in your situation and responded similarly. Usually it ends in the clerk inputting dummy info, sometimes after I irritably tell them to do so.
I can imagine that the tactic used on me works - same as making the hide/close/disagree button small. Dark Patterns in real life.
Maybe just an awkward sales agent, or they thought you were mad at them for in their mind trying to help. I decline phone number and zip code all the time. Also been using someone else’s phone number at grocery stores for years – started by mistake. I don’t care about accumulated points or whatever but discounts at grocery store are pretty significant for me.
But I understand your frustration in general. Keep up the good fight :)
Any time a store asks for a phone number, I use the local area code followed by 867-5309, and 9/10 times it works
How is Jenny and does Tommy know?
What’s frustrating is that they’re not real discounts. The Club Price is the regular price, and you have to agree to tracking in order to not pay above retail.
I can relate, and agree that maybe the cashier found it just as awkward. Tried to be as nice as possible because I know its a tough job!
Thank you and you too, fellow privacy enjoyer!
Yeah, I think this was just a hard sell, and it works. My friend and I were apartment shopping and had already checked out a few places. Then we arrived to look at another complex and after meeting with them, we said we’d let them know if we’d like to move forward. They were very friendly, but pushy, saying “no, you don’t have to do that”, “you’re moving in here!”, that kind of stuff. Being naive and lazy, we just said okay and took the path of least resistance. Oh well, gotta live somewhere!
Stores will never respect your privacy or data, so you have no obligation to respect a corporation’s expectation of truth.
Just have memorized fake data ready for bullshit like this, say it when asked. Then the retail person who cares even less than you about it (but is forced to pretend they do, in order to survive) can get to their break faster. Win win
Very good point, it seems to be the most popular advice in this thread and will try this next time!
Yeah in Australia I just use my home phone landline number converted to a mobile number, first 2 numbers are state code so like 02 1234 5678, mobile numbers are the same but 04 at the start. No idea if it is someone else’s number but I haven’t clashed yet.
I use 0400 000 000. I’ve had a couple of looks, but just smile and nod. I also have a spam that’s called <name>'sSpam@hotmail.com. I should make a spam account without my name though. I never log in. It might be dead by now.
Everyone’s approaching this from the privacy aspect, but the real reason isn’t that the cashier thought you were weird, they’re just underpaid and under a lot of pressure from management to try multiple times and in some cases they even get written up for not doing it because it’s deemed part of their job. They hate it just as much as you. Same when you try to cancel your cable subscription or whatever: the calls are recorded and their performance is monitored and they make damn sure they try at least 3 times to upsell you, even when it’s painfully obvious you’re done with them.
Just politely decline until they asked however many times they’re required to ask and move on.
I did politely decline and didn’t want to make a fuss about it - the title is bit exaggerated and from outside perspective it probably wasn’t that dramatic.
I know that the cashier is just doing their job and I didn’t want to make their day any harder than it probably already was. I smiled, thanked and left right after paying.
Hope I don’t sound like a karen, just wanted to share my mundane experience in this community since I really love the discussion that is going on in this thread. I do hope that all of us in this community still remember the human when interacting with people in the real world.
… they’re just underpaid and under a lot of pressure from management to try multiple times and in some cases they even get written up for not doing it because it’s deemed part of their job. They hate it just as much as you.
I’ve worked retail and call centre jobs and I can assure you this is many people (at least those who are not too exhausted to care). These workers are constantly pressured to enshitify their service at the expense of theirs and the customer’s experience.
I haven’t worked a counter in over a decade, so can only imagine it’s got worse.
Every time this happens to me, the clerk/cashier just shrugs and is like, “okay”. They get it, but are obligated to try anyway. The best you can do is be polite.
100% would never want to make their day tougher than it already probably is.
This hermit politely declined, paid, thanked, and left. The anger I felt was towards the retail company and the clerk doesn’t need to witness that.
“Would you like to donate money to us that we pretty pretty promise will go to some vague charity while we reap the tax benefits? No? Are you sure? Fine, we’ll just ask you next time (regardless of your answer this time).”
What tax benefits? Sure they can deduct the donation, but that just cancels out the income from you giving them the money to donate. It’s net zero for the company.
I hear the charity tax myth all the time and I don’t understand why everyone just believes it.
Obviously, it’s not possible for a store to claim a tax deduction for a customer’s charity donation. But, the store can claim tax deductions for the cost of collecting the donated money on the charities behalf.
Costs would include: a percentage of the staff members salary for asking the customer to donate, equipment costs to modify the registers to process donations, a percentage of the credit card transaction fees, a percentage of the shop lease costs, etc etc.
Initially, it sounds ridiculous as the real costs of what I listed above would realistically land somewhere between zero and shit-all. But we can be sure that the businesses that ask their customers for charity donations have all the numbers geared heavily in their favor.
Except all of those things you listed would be business expenses which aren’t taxable as they would be deducted from gross profits as part of the calculation for determining net profit (which is the taxable part of profit) and if they’re also using that as a charitable contribution then they are deducting it twice which the IRS tends to frown upon. Or at least they would if they had any kind of worthwhile enforcement mechanism for dealing with corporations.
I would assume the tax agencies of countries outside the US similarly frown upon such double deductions, possibly even with effective enforcement.
Would you like to donate to the Cut Child Hunger in Half fund?
Plot twist: Literally
I was looking at ISPs yesterday as my current contract ran out so they’re taking the opportunity to wring me for all my money. One place I looked at has a regular price and “members price” for every plan. I go to see what a membership entails and it points me to download an app. No clue if the membership is free or not because I don’t want or need an app for every utility and purchase I make. People like you and I are not the norm but from my viewpoint you’re being reasonable and the world has lost all sense of normalcy and reason.
That is just it. An app for everything, when it could just be a website you login to if you absolutely must have an account for something.
I’m glad I’m getting some peer support here and glad to hear similar stories.
From a privacy point of view, it makes pefect sense to not share your phone number with a merchant. The only buisness you have with them is a single transaction, they don’t need any more information about you other than knowing that you paid.
Agreed. It used be worse here - at some point merchants wanted your social security number to create a unique customer identifier.
I will not describe how angry I felt hearing a shoe store clerk ask for my social security number (again, did not lash out at the clerk), but I was angry.
That thankfully did not last long (iirc).
Duh fuq.
I wonder how many people would give their social that easily.
Sadly enough that several stores in this country started doing the same until enough privacy aware people noticed and made a fuss about it.
