In an email later sent to Gray, Hobbycraft said they were continuing to investigate. “We would one again like to apologise for your recent experience in our store,” the email said. “We hae a zero tolerance approach to racism … and this is not how we want any of our customers to feel."
“Your situation involved the purchase of age restricted product which requires age verification, meaning all colleagues are trained to ask for ID should they believe the customer is under the age of 25. As you were unable to share ID with our colleagues, they were unfortunately unable to authorise the sale.”
They probably need to be 18. 25 is just what you should look to be over if they can skip asking for ID. When I worked at a bar we were told if the person looks under 35 you have to ask for ID to prove they are 21.
I’m an anti racist skinhead who’s also worked in retail. I’m not at the point that I accept that this wasn’t a tantrum, but I accept there might be discriminatory elements. I don’t really know how carding works in the UK, but in the US if someone asks you’re not getting service if all you’ve got on you is your cell phone.
Those motherfuckers made his four-year-old cry.
I hope corporate throws the book at them.
Nope.
Always believe corporations.
Corporations aren’t people. But they are fucking liars.
Absolutely right. (Sorry if my sarcasm wasn’t obvious.)
25? Sounds arbitrary enough to not be mentioned in laws. How good consumer protection in UK? Can you file for age discrimination?
25? what an arbitrarily high age limit. It’s probably law, not company policy but even then.
They probably need to be 18. 25 is just what you should look to be over if they can skip asking for ID. When I worked at a bar we were told if the person looks under 35 you have to ask for ID to prove they are 21.
this seems to be on point. https://www.businesscompanion.info/en/quick-guides/underage-sales/aerosol-spray-paints even recommends challenge 25.
Our comments are similar, lol.
I would expect 14, 16, 18 or 21 mentioned in law, not 25.
Arguing with staff until your son cries because you don’t have ID on you generally makes me think of you as an asshole.
Yeah, you’re right. People should just accept racism in order to teach their child the lesson that racism against them is acceptable.
They didn’t sell to him because he doesn’t have am ID, nothing about his skin color. Same goes with alcohol bud
Clearly you didn’t read the article
Some people just like the taste of boot
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I’m an anti racist skinhead who’s also worked in retail. I’m not at the point that I accept that this wasn’t a tantrum, but I accept there might be discriminatory elements. I don’t really know how carding works in the UK, but in the US if someone asks you’re not getting service if all you’ve got on you is your cell phone.