• Ajen@sh.itjust.works
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    14 days ago

    Just knowing how to use Google/ddg/etc to search for a solution to your problem makes you better at troubleshooting than most people. Spending 30 seconds to find a relevant link can make you seem like a genius to a lot of people.

    • somenonewho@feddit.org
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      14 days ago

      Seriously. I work in IT (mostly Linux) but whatever OS 90% of the Job is knowing how to properly phrase problems for Google and then you just need to know how/where to apply solutions.

    • MonkeMischief@lemmy.today
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      14 days ago

      I used to work with supporting the general public with computer usage. It was pretty much a nightmare.

      I basically decided that, were I ever to become a benevolent dictator, the words “It just says ‘error’”, barring the rare exception where “error” and “ok” were the only things on screen…would result in immediate revocation of citizenship and deportation to wherever a dart landed on the map. If they were really nice, we’d let them throw the dart, or designate a champion to throw the dart for them.

      This could work out really well for them! Either way, support staff wouldn’t have to put up with it from that individual anymore.

      (EDIT: No, the middle of the Atacama / Sahara Desert, the poles, R’lyeh, nor the ocean, would be valid. I said benevolent.)

      …Yeah I’m still working with a mental health professional untangling what that job did to me. Lol

    • WFH@lemm.ee
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      13 days ago

      Unless most “relevant” answers point to a Microsoft help forum with shit answers.

      I have to use windows for work and I hate this bullshit.

      • boonhet@lemm.ee
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        12 days ago

        I was going to make a joke saying “What, you don’t appreciate Andre Da Costa telling you to reboot your computer?” but tbh the reason I do remember him is because he often had actual solutions.

        Crazy that out of the thousands of Microsoft MVPs, there was exactly one that knew how to make your Windows shit work, and now he’s no longer affiliated with Microsoft either.